At Roylaines, our products are sourced from genuine Australian distributors only. When you purchase from us, you can be assured that all of our products are fully covered by Australian warranties and adhere to all Australian safety standards.
Should you experience any problems with your purchase, you can rest assured it will be repaired locally by an authorised repairer with genuine manufacturer parts.
Roylaines take pride in being 100% Australian owned and operated and are proud to be an Authorised Canon Dealer, Nikon Authorised Reseller and Authorised Jaycar Stockist.
What are 'Grey Market' products?
'Grey Market' or parallel imports are products sold to Australian consumers as genuine when they have actually been imported from outside the licensed distribution channels. While mainly sold online, you may also encounter these products in retail stores.
When purchasing these products, you are not guaranteed they will be covered by Australian consumer laws and in the event of a problem, you may encounter lengthy delays while the product is returned to the country of origin for repair.
There is also no guarantee that the product will be repaired by an authorised repairer using new and genuine spare parts, nor will you be entitled to a replacement or full refund should the fault be from manufacture.
For more information about 'Grey Market' products from our suppliers, visit Nikon to see the benefits of buying local.